Customs & Immigration
Other FAQ's
Arriving in Japan by air is a seamless experience, with major international airports like Tokyo Narita (NRT), Tokyo Haneda (HND), and Osaka Kansai (KIX) offering efficient services for travellers.
These airports are well-equipped to handle international arrivals, providing clear signage and assistance in multiple languages. Processing at Narita should take under an hour, especially with the online customs declaration.
For travellers from New Zealand, Air New Zealand flight NZ 99 arrives at Tokyo Narita Terminal 1 at around 6:15 PM JST, covering a flight duration of approximately 10 hours.
Arriving at Narita Airport Terminal 1: What to Expect
When you arrive at Narita Airport Terminal 1 from an international flight, the process is smooth and well-organized. After disembarking, follow the signs for “Arrivals” and proceed to immigration control.
Immigration & Customs Clearance Process
Immigration: Present your passport, filled-out arrival information, and proof of onward travel (if asked).
Biometric scan: You’ll be asked to scan your fingerprints and have a photo taken.
Customs: After collecting your luggage, proceed to the Customs Inspection area. You must declare certain items and may be asked to scan your bags.
Fast Track: Fill in Immigration Form Online
To speed things up, use Japan’s official “Visit Japan Web” system:
Register your travel details and health declaration in advance
Use the QR codes at immigration and customs checkpoints for faster entry
This system replaces the paper immigration and customs forms — convenient and efficient!
Items You Cannot Bring Into Japan
Japan has strict rules on imports. Prohibited or restricted items include:
Certain prescription and over-the-counter medicines (e.g., those containing codeine or pseudoephedrine)
Fresh fruits, vegetables, meats, and other plant/animal products
Large sums of undeclared cash (over 1 million yen)
Weapons, firearms, and illegal drugs
If in doubt, declare the item or check with Japan Customs before traveling.
Entry Requirements for New Zealand Passport Holders
As of 2025:
New Zealand citizens do not need a visa for short-term tourism stays of up to 90 days in Japan.
You must have:
A valid passport
A return or onward ticket
No intention to work or study
There is no visa fee, and entry is granted on arrival, subject to immigration approval. Be prepared to show your travel itinerary and accommodation bookings if asked.
Visa requirements are subject to change - so it's your responsibility to make sure the information above is correct at the current time.
Getting a Japanese Visa in New Zealand (if needed)
For stays longer than 90 days or for purposes like work or study, you must apply for a visa before arriving in Japan.
How to Apply:
Visit the Japanese Embassy in Wellington or the Consulate-General in Auckland.
Submit:
Passport
Visa application form
Photograph
Certificate of Eligibility (for work/study visas)
Additional documents based on visa type
Pay the visa fee (usually around NZD $30–$50, depending on type).
Processing time is typically 5–7 working days.
Visit https://www.nz.emb-japan.go.jp/ for the latest visa requirements and forms.
