Japan Rail Pass
Other FAQ's
You’ve just made one of the smartest decisions for exploring Japan. The Japan Rail Pass (JR Pass) is a cost-effective, incredibly convenient ticket that allows for unlimited travel on most trains operated by Japan Railways Group (JR), including the iconic Shinkansen bullet trains (with a few exceptions like Nozomi and Mizuho services which require a surcharge).
Whether you're planning to visit ancient temples in Kyoto, experience the neon buzz of Tokyo, or enjoy hot springs in Hakone, the JR Pass is your golden ticket to hassle-free travel across the country.
Designed especially for international tourists, the Japan Rail Pass is available in 7-day, 14-day, and 21-day options, allowing you to choose a plan that best fits the length and style of your trip.
Key Benefits of the Japan Rail Pass:
Unlimited Travel: Ride as much as you like on JR trains, including most Shinkansen, express, local, and limited express lines, as well as selected buses and ferries.
No Ticket Hassles: Avoid the stress of buying individual train tickets at each station. Simply show your pass and hop on board.
Flexible Itineraries: Change your plans without penalty. Whether you decide to stay longer in a city or take a spontaneous day trip, the JR Pass gives you total flexibility.
Convenient Seat Reservations: Make complimentary seat reservations at JR Ticket Offices (Midori no Madoguchi) to guarantee your seat during peak travel times.
Local Transport Access: Use the pass on JR-operated city lines like the Yamanote Line in Tokyo and Loop Line in Osaka, simplifying daily travel within cities.
Ferry and Bus Access: The JR Pass covers the JR Miyajima ferry to Itsukushima Shrine and some JR highway buses, further extending your travel possibilities.
How to Exchange Your Japan Rail Pass Voucher
What You Need Before You Go
Make sure you have:
Your Japan Rail Pass exchange voucher (this is what you received after purchase)
Your passport (must have the “Temporary Visitor” visa stamp/sticker)
Important: You must exchange your voucher within 3 months of the date it was issued.
Where to Exchange the Voucher
You can exchange your voucher at JR Exchange Offices in many major locations, such as:
Narita, Haneda, or Kansai airports. (Don't try to do this at the airport if you have booked an arrival transfer).
Major train stations like Tokyo, Shinjuku, Osaka, Kyoto, and Hakata
Look for signs that say “JR East Travel Service Center” or “JR Exchange Office”.
Step-by-Step Process
1. Go to a JR Exchange Office
Bring your voucher and passport to the counter. Please give yourselves plenty of time i.e. not 30 minutes before you are due to depart - there can be queues.
You can exchange your pass any time after your arrival in Japan.
2. Fill Out a Simple Form
You’ll be asked:
When you want the pass to start (choose the date! Check on your booking details when you should choose for the start date - don't start the pass too early)
Your name and contact info
3. Show Your Passport
Staff will check your Temporary Visitor visa. You must show your actual passport, not a copy.
4. Get Your Rail Pass!
You’ll receive your Japan Rail Pass booklet. Keep it safe — it’s your ticket for all JR trains.
Can I Choose a Later Start Date?
Yes! You can choose a start date up to 30 days from the day you exchange the voucher.
Ready to Travel?
Now you can use your JR Pass to:
Ride Shinkansen (bullet trains) (you need to pay a surcharge on Nozomi & Mizuho trains)
Use local JR trains, selected buses, and ferries.
