Luggage Forwarding
Other FAQ's
Luggage forwarding in Japan, often referred to as “takkyubin” or “ta-q-bin,” is a convenient and reliable service that allows travelers to send their bags ahead to their next destination.
This popular service is offered by companies like Yamato Transport (Kuroneko), Sagawa, and Japan Post, and can be arranged from airports, hotels, convenience stores, or even directly from your accommodation.
The main benefit of luggage forwarding is hands-free travel. Instead of dragging large suitcases through busy train stations or onto crowded bullet trains, you can travel light with just a small backpack or day bag. This is especially helpful for those navigating complex transfers, narrow staircases, or staying in traditional ryokan with limited space.
For train travelers using the Japan Rail Pass or moving between multiple cities, luggage forwarding removes the hassle of finding space for bags on board or managing heavy loads during transfers.
Delivery is fast—usually next-day within major regions—and the service is known for its punctuality and safety.
Whether you're exploring Tokyo, hiking in the Alps, or boarding the shinkansen to Kyoto, luggage forwarding makes the journey smoother and more comfortable. It’s a small investment for significantly greater ease while travelling in Japan.
How Luggage Forwarding Works in Japan
Luggage forwarding services, known locally as "takkyubin" (宅急便), allow you to send your suitcase from one location to another within Japan, including hotels, airports, and homes.
The most well-known provider is Yamato Transport (Kuroneko), but Sagawa Express and Japan Post also offer similar services.
How to Organise Luggage Forwarding with Your Hotel
Ask at the hotel front desk if they offer luggage forwarding (most do).
Provide your next hotel's full address, phone number, and your check-in date.
Fill in a form (the staff often help), including your name and requested delivery date.
The hotel will collect your luggage, tag it, and arrange pickup.
Important: Forwarding usually takes 1–2 days, so always carry an overnight bag with essentials.
Approximate Costs Between Major Cities
Route | Cost per Bag (Up to 25 kg) |
Tokyo → Kyoto | ~$25 NZD |
Tokyo → Takayama | ~$30 NZD |
Kanazawa → Kyoto | ~$20 NZD |
Osaka → Tokyo | ~$25 NZD |
Prices depend on bag size, weight, and provider, but are generally ¥1,500–¥3,000 JPY (~$18–$35 NZD). Oversized items like ski gear incur extra charges.
Typical Delivery Times Between Cities
From → To | Delivery Time |
Tokyo → Kyoto | Next day (1 day) |
Tokyo → Takayama | Next day (1 day) |
Kanazawa → Kyoto | Same or next day |
Osaka → Tokyo | Next day (1 day) |
Some remote areas may require 2 days, so always check in advance.
Top Tips for Using Luggage Forwarding
Label everything clearly in English and Japanese if possible.
Always include your full name as booked at the hotel, so the hotel staff can identify your bag.
Use the Yamato Transport counters at airports or convenience stores like 7-Eleven and FamilyMart if your hotel doesn’t offer the service.
Forward bags early in the morning or the night before to ensure next-day delivery.
Carry a small day bag with clothes and essentials just in case.
Luggage forwarding is one of the most stress-free ways to travel across Japan, especially when using public transport. It’s efficient, affordable, and highly reliable making your journey smoother from city to city.
